Lowe Roofing Pros℠ Privacy Policy & Terms of Service

Privacy Policy

Lowe Roofing Pros℠
Last Updated: May 19, 2026

Overview

Lowe Roofing Pros℠ respects your privacy and is committed to protecting any personal information you provide through our website, forms, or communications.

This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

We may collect the following information when you interact with our website or services:

Name
Phone number
Email address
Property address (if provided for estimates)
Service request details
Any information submitted through contact forms

We may also collect basic website usage data such as browser type, pages visited, and general analytics.

How We Use Your Information

We use your information to:

Respond to inquiries and service requests
Schedule inspections and estimates
Provide roofing and restoration services
Improve customer experience
Send relevant service updates or follow-ups

We do not sell your personal information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Sharing

We may share information only when necessary to:

Complete requested services (e.g., subcontractors or crews)
Comply with legal obligations
Process insurance-related work (if applicable)

All partners are expected to maintain confidentiality.

Data Protection

We take reasonable measures to protect your information from:

Unauthorized access
Disclosure
Alteration
Misuse

However, no online system is 100% secure.

Cookies & Tracking

Our website may use cookies or analytics tools to:

Improve site performance
Understand visitor behavior
Enhance user experience

You may disable cookies in your browser settings.

TCPA Disclaimer

By providing your phone number, you expressly consent to receive auto-dialed and/or pre-recorded telemarketing calls, text messages, and/or emails from the authorized agent mentioned in the attestation disclaimer at the phone number and email address you provided, including for marketing purposes.

You understand that consent is not a condition of purchase.

Message and data rates may apply.

Messaging frequency may vary.

To opt out at any time, text STOP.

For assistance, text HELP or visit our website at https://www.loweroofingpros.com.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

Your Rights

You may request to:

Access your data
Update your information
Request deletion of your data

To do so, contact us using the information below.

Contact Information

If you have questions about this Privacy Policy, contact:

Lowe Roofing Pros℠
Phone: 888.383.2939
Email: info@loweroofingpros.com

Terms of Service

Lowe Roofing Pros℠
Last Updated: May 19, 2026

Acceptance of Terms

By using this website or requesting services, you agree to these Terms of Service. If you do not agree, please do not use this site.

Services

Lowe Roofing Pros℠ provides roofing, restoration, and construction-related services including but not limited to:

Roof repair and replacement
Storm damage restoration
Water and fire damage restoration
Mold remediation
Exterior and interior repairs
Reconstruction and renovation services

All services are subject to written estimates and agreements.

Estimates & Pricing
Estimates are based on visible conditions at the time of inspection
Final pricing may change if hidden damage is discovered
Additional work will be communicated and approved before completion
Scheduling & Availability
Service scheduling is subject to availability
Emergency services are prioritized when possible
Weather conditions may affect scheduling timelines

Payments

Payment terms are outlined in individual service agreements or invoices.

Failure to pay may result in:

Suspension of work
Collection actions
Additional fees where applicable
Insurance Claims

We may assist with insurance-related work; however:

We do not guarantee claim approval
Final decisions are made by your insurance provider
Any supplements must be approved before completion
Limitation of Liability

Lowe Roofing Pros℠ is not liable for:

Pre-existing structural issues
Delays caused by weather or third parties
Indirect or incidental damages

Our liability is limited to the scope of contracted work.

Warranties

Warranties vary depending on service type and are provided in writing when applicable.

Manufacturer warranties apply to materials
Workmanship warranties apply as stated in agreements
Maintenance programs may extend coverage where applicable
Website Use

You agree not to:

Misuse the website
Attempt unauthorized access
Submit false information
Interfere with website functionality
Changes to Terms

We may update these Terms of Service at any time. Continued use of the website constitutes acceptance of changes.

Contact Information

For questions regarding these Terms:

Lowe Roofing Pros℠
Phone: 888.383.2939
Email: info@loweroofingpros.com

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